Mein o2

"My o2" offers a comprehensive suite of services and benefits, all accessible through the highly acclaimed Mein o2 app. Whether you're on a prepaid or term contract, this app is your go-to for managing your account efficiently and conveniently.

The Mein o2 app, celebrated for its multiple awards, ensures that you can utilize its most important services and advantages anytime, anywhere. For business customers, the o2 Business App is also available, catering to their specific needs.

For Contract Customers

• Monitor your consumption effortlessly, including data volume both at home and abroad, as well as telephony and SMS outside of flat rates. This feature is even available as a home widget for quick access.
• Explore your tariff details and easily book additional tariff options to suit your needs.
• Update your customer data conveniently on the go, ensuring your information is always current.
• Access your invoices and itemized bills (EVN) for a clear understanding of your charges.
• Manage SIM & contract services, such as number portability, ordering and activating eSIM, and managing third-party services, all in one place.
• Perform a live check of the o2 network and submit fault reports to ensure a seamless experience.
• Enjoy new customer benefits every month through our Priority loyalty program, enhancing your o2 experience.

For Prepaid Customers

• Keep track of your used data volume and units (minutes & SMS) to stay on top of your usage.
• View your current credit balance and top up with ease to ensure uninterrupted service.
• Switch tariffs or book additional options to tailor your plan to your needs.
• Update your customer data on the go for quick and hassle-free management.
• Check the live status of the o2 network to stay connected.

For My Handy Customers

• Get detailed information on your My Handy contract for better management.
• Access a digital version of your invoice for easy record-keeping.
• Gain insight into your installment plan to keep track of your payments.
• Opt for early payment to manage your finances more effectively.

Please Note

Mein o2 is designed for o2 private customers. Business customers should use the »o2 Business App« for their needs. Please be aware that Alice Mobile connections and services from third-party providers are not supported within the Mein o2 app.

Liability/Requirements

Please be advised: This app relies on the online services provided by Telefónica Germany. While we strive for continuous service availability, it cannot be guaranteed at all times. To fully utilize the Mein o2 app, you will need an account at o2online.de.

Mein o2 Screenshots