RCM

Revolutionize your repossession operations with RCM's powerful case mapping! Seamlessly integrated with RecoveryConnect® and MRS web apps, RCM empowers your field agents with real-time access to critical repossession assignment information. This real-time data significantly reduces risk by preventing wrongful repossessions and enabling swift updates to "On Hook" status. Once marked "On Hook," agents can proceed with asset recovery at their convenience and in a safe manner.

RCM's intuitive mapping interface simplifies fieldwork for drivers. Easily scan custom icons to efficiently navigate addresses, provide instant updates with a single tap, designate pick-up locations, and maximize unit recovery rates. Create and save custom filters to focus your map on the most pertinent information. Each asset recovery form captures detailed condition information and photos, automatically generating a Condition Report for client submission.

RCM offers a suite of powerful features:

• Customize map icons (Pro)
• One-touch "On-Hook" collateral marking
• Streamlined Asset Recovery process for rapid condition reporting, photo uploads, and personal property documentation
• Real-time access to case information and addresses
• Rapid map search (Pro)
• Mark "Favorite" cases for instant access
• Filter cases for efficient address management
• One-tap quick updates
• Automatic geo-updates
• Manage your To-Do list for quick condition reports on recovered units

Need assistance with RCM? Our dedicated support team is available 24/7. Submit a request via our Contact Us form or visit our website: https://mbsicorp.com/contact/

Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8

Privacy Policy - https://mbsicorp.com/privacy/.

What's New in Version 3.0.33

Last updated October 2, 2024

Mobile Case Acceptance:

• New Feature: Accept cases directly from your mobile device!
• Accept or decline cases from the "NEW CASES" section on the home page.
• Long-press to multi-select cases.
• Search and filter by client, case type, dates, or "accepted before" status.
• All activity is logged in the case history.

RCM Screenshots